I appreciate the relationship with you and regrets no longer avoi

YOU ARE IMPORTANT TO US AND WE REGRET NO LONGER WORKING WITH YOU

Mr [CONTACT name],

It was an honour for us to have done business with you these past years. We attach great importance to your business and regret to have more you as client.

You will be a great help if you could take a few minutes to say what you think of the quality of our services and the reasons that explain your choice of another supplier. You can use the reverse side of this letter for any comments you want to make, if it would be easier for you, call me simply. I thank you for your franchise and you promise to keep your comments in strict confidentiality.

I hope that we will again have the privilege of working with you in the future.

Receive, dear, sincerely.

The Director-General

[NAME OF CEO]