Letter of spontaneous customer relationship management

CONGRATULATIONS AND THANKS FOR THE JOURNEY TOGETHER

Mr [CONTACT name],

Call it nostalgia, if you want, but I was trying to browse the customer accounts that we have had these past years and I stopped on the name of [name of firm].

It's been a while that we have made your first transaction and it is with great pride that I realized account of all the way our two companies have made over the years. The fact that our relationship has not only lasted, but has been thriving during this period is that there's more commendable.

We thank you for what you have done so far, that you continue to perform with us and can the future be a continuation of what has been established since [DATE].

Receive, dear Sir/Madam, my best regards.

The Director-General

[NAME OF CEO]