Letter of notification of the lack of a client during a visit

WE HAD TO MISS A HOME

Mr [CONTACT name],

[DATE] our agent went home for the installation of your new [Product] but found nobody. This was the date which we agreed pou installation but I know that these things can often happen.

I would be grateful if you could call me at [phone number] so that we could agree a suitable time to perform the work.

Receive, dear Sir/Madam, my best regards.

The Director-General

[NAME OF CEO]