Thanks for appreciation of an employee by a client

FURTHER TO YOUR LETTER OF SATISFACTION WITH ONE OF OUR EMPLOYEES

Mr [CONTACT name],

Thank you for your letter concerning the exceptional treatment you received on the part of one of our employees. A copy of your letter was conveyed to the Department of management of human resources for inclusion in the record of the person concerned.

I commend your initiative because it is so rare that a client should take the time to write a letter of congratulation to the place of an employee.

Please find enclosed a coupon giving you right to a reduction of 10% on your next order.

This is the symbol of our appreciation for customers like you whose satisfaction ensures our growth in a market as competitive as ours.

Once again, on behalf of all our Organization, our sincere thanks.

Receive, dear Sir/Madam, my best regards.

The Director-General

[NAME OF CEO]