Sample Scenario of Telephone sales

Introduction - 10-

Hi [Mr/Mrs [name of CONTACT]. My name is [your name] and I call [company]. Are you okay?


[Mr/Ms] [CONTACT name] I call you for a very specific reason. Our [company] has developed [product/SERVICE] specifically designed for [describe]. J ' would like to know if you are or would be interested in acquiring or use [product/SERVICE].

  • Yes go to 20
  • No go to 25

Description - 20-

Okay, let me just briefly explain how our [name of product/SERVICE] will help you to:

  • Benefit 1
  • Advantage 2
  • Advantage 3

Would you like to have more details?

  • Yes go to 30
  • No go to 25

Can objections-25 - I know why you're not interested? +.

  • Price too high: go to 20
  • Satisfied with the product on the market/does not change provider

Do you know the [supplier of our products/SERVICES], our company works with them?

  • No, end deadly go to 70
  • No, comments go to 20
  • No, already has go to 40

Not the right person

  • Go to 65

Interest - 30 - fantastic! I'll ask our representative commercial call you to give you more information about [how CONVENIR one venue or buy].

  • Go to 70

Competitor-40 - our competence in [product/SERVICE] has enabled us to develop specially designed [describe]. No other company on the market can offer you advantages at such a price.

Would you like more details?

  • Yes go to 30
  • No go to 70

Well, would reference-65 - you tell me who is the person in charge to take such decisions?

  • Go to 70

Conclusion - 70 - thank you Mr. for giving me your time. Miss [CONTACT name] and good day.

Facebook