New delivery notice

NEW DELIVERY NOTICE

Mr [CONTACT name],

Thank you for your letter of [DATE] in which you notify us that you have not received the [Product] that you have ordered.

We present our apologies for the disappointment this has caused you and you have prepared new goods that we deliver to you. If you receive in the meantime the original shipment, please call our toll free number located on the header of our letter.

We expressed the situation to our freight forwarder dealing with why this problem occurred. I pray even once to accept our apologies and thank you for your order.

Receive, dear Sir/Madam, my best regards.

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