Announcement of change of limit of free shipping

ANNOUNCEMENT OF CHANGE OF LIMIT OF FREE SHIPPING

Dear [recipient's name],
You are part of our clients; It is for this reason that we have decided to inform you of a change in our trade policy. We therefore inform you that as of [DATE] our free shipping policy will be amended to conform to recent increases in the price of fuel.

As you know, we always made deliveries free of charge for our customers regardless of the volume of their order. It is unfortunately only now for orders exceeding [amount], this policy will be confined. We are really sorry to have to impose this restriction. I hope you will understand that it depends on us.

I thank therefore to be one of our best clients and you suggest placing your orders until the new policy comes into force.

Receive, sincerely.

The Director-General

[NAME OF CEO]